Patient Care Coordinator (Leadership Role) | Emergency Department - University | FT FLexible Job

Summary

Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility.  With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention.  Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members.  Assists professional nurses with the coordination of the patients' care with multidisciplinary team.  Ensures responsiveness to physicians.  Directs Associates providing on-site coaching and staff assignments.  Conducts Associate performance evaluation in collaboration with the Clinical Director.  Ensures continued readiness regarding accreditation and regulatory requirements.  Responsible for assuring the general upkeep of the physical facilities and patient care equipment.  Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Education/Experience/Licensure

Knowledge/Skills/Abilities

• Clinical expertise appropriate to the specialty.

• Communication and delegation skills are essential.

• Experience where leadership potential has been demonstrated.

Key Job Responsibilities

• Makes rounds on patients to ensure that care is being delivered according to plan.

• Orchestrates patient flow and bed assignments within the shift.

• Assists with emergency situations, unit admissions/overload, and supports staff in direct care activities.

• Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.

• Ensures immediate response to patient and/or family concerns.

• Serves as primary point of contact for physicians and is responsive to physicians' needs.

• Makes/ensures that appropriate shift assignments are made, including assignment for physician order review.

• Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.

• Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.

• Collaborates with support departments to get services to patients or to the unit.

• Delegates tasks appropriately and within licensure requirements.

• Participates in quality reviews for clinical care.

• Provides clinical leadership to Associates during the shift.

• Supports Associate's development of skill and knowledge.

• Provides first line feedback to staff on performance.

• In collaboration with Clinical Director prepares and conducts performance evaluations as directed.

• Creates a positive work environment and contributes to Associate retention.

Physical Requirements

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.

• Must have good balance and coordination.

• The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.

• The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.

• Frequent invasive and non-invasive patient contact.

• Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.

• Ability to react quickly to emergency situations.