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Director, Human Resources University Hospital Job

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Date: Sep 29, 2021

Location: Memphis, TN, US

Company: Methodist Le Bonheur Healthcare


Guides and manages the overall HR vision and values in regard to policies and procedures, projects and programs for the assigned facility(s). Enhances the facility’s HR strategy in alignment with overall business strategy. The Director, Human Resources II is based on the overall characteristics of the assigned facility or facilities (Net Revenue, FTEs, complexity). Models appropriate behavior as exemplified in MLH Mission, Vision and Values.



Education/Formal Training

Work Experience



Bachelor’s Degree in Human Resources, Business Administration, or related field.

At least eight (8) years of Human Resource experience in a leadership role.



Master’s Degree in Human Resources, Business Administration or related field.

Healthcare industry/hospital experience.

HR certification in one of the following:





A minimum of twelve (12) years’ progressive leadership experience in Human Resources with successful track record in employee relations and contribution to business objectives in lieu of education and experience requirement.





  • Meets competencies defined in the MLH HR Competency Model.
  • Demonstrates depth in knowledge and skills for wide application of technical principles, theory, and concepts in the field of HR.
  • Applies comprehensive understanding of HR laws, rules, and regulations.
  • A skilled influencer that builds engaging relationships with stakeholders through trust, teamwork, and direct communication.
  • Ability to effectively confront challenging HR issues.
  • Highly developed expertise in analysis to support complex problem solving and decision-making.
  • Excellent interpersonal communications skills to effectively communicate and interact with associates and all levels of management.
  • Proficient with software programs including Word, Excel, and Power Point.
  • Applies disciplined thinking that is clear, rational, open-minded, and informed by evidence.

Key Job Responsibilities

  • Develops and implements HR strategy that integrates goals, priorities, and values while considering risks, economic, and environmental factors.
  • Keeps abreast of business, industry, and market information. Aligns tactics with legal and regulatory considerations. Identifies and recommends contemporary approaches to business needs.
  • Leads and directs staff in developing and implementing HR plans and standards of practice to ensure achievement of strategic goals and initiatives.
  • Plays a key role in championing change within the organization; energizes stakeholders to sustain their commitment to change in approaches, processes, and strategies.
  • Builds strategic alliances and partnerships within the organization to collaboratively execute business unit and system-level strategies.
  • Creates a climate that values people from all backgrounds and provides an engaging environment. Establishes goals on improving diversity and eliminating disparities.
  • Develops best practice through rigorous research and application of practice in the organization.
  • Prepares reports, analyses and other written communication setting forth progress, adverse trends and appropriate recommendations or conclusions. Develops and makes presentations to senior management.
  • Provides consultative direction toward goals and objectives. Determines and pursues courses of action necessary to obtain desired results. Regularly provides strategic advice and guidance to top management.
  • Leads culture related activities, serves as a role model for the Power of One culture, and is accountable for creating a work environment that encourages Associates to go above and beyond.
  • Leads HR initiatives and/or team projects, both facility and system-wide, and follows through to completion.
  • Maintains and develops a competent, productive, and quality conscious workforce by hiring, evaluating performance, counseling, training, and recommending personnel actions according to the MLH value system. Serves as a mentor to promote professional practice among members of the HR team.
  • Serves as a core member of the facility’s senior leadership team.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

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