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Title:  Manager - Audiology | Audiology East - Le Bonheur Children's | Full Time Days Job

Date:  Nov 25, 2022
Facility:  Le Bonheur (0205)

Summary

Provides overall administrative direction and coordination of inpatient audiology and outpatient ENT clinic service operations and programs. Plans, organizes, implements, and coordinates clinical services; monitors operations to ensure financial and operational standards and objectives are being met.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. 

Education/Experience/Licensure

 

Education/Formal Training

Work Experience

Credential/Licensure

 

REQUIRED:

MS/MA in Audiology with Certificate of Clinical Competency in Audiology.

Minimum of five (5) years work experience in audiology.

State licensure in Audiology in the state where work is performed.

 

 

PREFERRED:

N/A

N/A

N/A

 

SUBSTITUTIONS ALLOWED:

N/A

N/A

N/A

Knowledge/Skills/Abilities

  • Thorough knowledge of clinical practice, procedures, and regulatory standards
  • Demonstrates an excellent balance of administrative and managerial skills along with clinical skills.
  • Active participation in professional organizations that contribute to the development of the Audiology profession.
  • Ability to understand and prepare complex written materials.
  • Ability to effectively communicate with all levels of Associates, management, physicians, and patients and their families.
  • Must have excellent skills in verbal and written communication, problem solving, and conflict resolution.
  • Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals.
  • Skill in negotiating with and between individuals and groups of people, including Associates, management and physicians.
  • Demonstrates a high level of organizational skills to establish and manage priorities and maintain follow-up.
  • Ability to work without close supervision or professional guidance and to exercise independent judgment.

Key Job Responsibilities

Management & Administrative Responsibilities

  • Plans, organizes, implements, and coordinates clinical services for inpatient audiology services and outpatient clinic; monitors clinical services to ensure standards and objectives are being met; develops and implements limited or short-term plans to keep services moving smoothly.
  • Evaluates and monitors associate job performance and clarifies work expectations; assists with goal setting; promotes cooperation among individuals and groups.  Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
  • Recommends various personnel actions including hiring, promotions, and corrective actions.
  • Develops and maintains clinical standards to include quality assessment/improvement programs.  Develops and recommends procedures to improve productivity, efficiency and quality of service provided.
  • Monitors patient flow through the clinic including scheduling, registration, and discharge.  Ensures appropriate staff coverage for patient caseload and proper utilization of physicians and residents.
  • Ensures good working relationships between departments; serves as a resource and liaison with physicians and residents for additional patient services and problem solving related to the services provided.
  • Performs the duties of an Audiologist as needed.

 

Financial & Accounts

  • Prepares annual expense budget and capital requests.  Monitors budget and other financial indicators during the year and implements plans to control costs and improve departmental operations.
  • Orders supplies, equipment, and recommends capital purchases for the clinic. Monitors purchases and reports unusual variances to budget.
  • Monitors patient medical records to ensure medical documentation is sufficient to meet insurer guidelines for referrals, documentation of medical necessity, and procedure payment.  Initiates plans to address problems that may impact reimbursement.
  • Collects, reads and interprets medical documentation to determine if the appropriate clinical information has been provided for insurance reimbursement and proper charge capture.
  • Handles complex administrative patient issues in regards to billing, customer service, and scheduling. 
  • Manages the care, update and retention of records, reports and files in accordance with state, federal and medical requirements.

 

Policy & Practice

  • Serves as liaison between the attending physician and residents to ensure all system, clinical, and regulatory standards are met.
  • Ensures compliance with organizational policies for the clinic.  Interprets, executes, and recommends policy modifications.
  • Investigates and monitors trends and clinical developments within the field of practice; introduces new procedures.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.


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