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Sr. Director/ULPS Administration Job

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Date: May 31, 2022

Location: Memphis, TN, US

Company: Methodist Le Bonheur Healthcare


Plans, organizes, implements, and controls day to day activities and operations for multiple clinical/operational areas. Provide leadership, direction, ongoing administration and management for all aspects of clinical operations.   Manages and maintains growth and development for staff of assigned areas ensuring company objectives are met.  Coordinates team work with other departments, MLH Management, and within the service lines to maintain quality, efficient delivery of services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.



Education/Formal Training

Work Experience




BA/BS in Business or Healthcare Administration, or similar related clinical field.

Minimum of five (5) years of in a clinical setting and three (3) years management experience.




Master’s in a health related field.









  • Strong professional, organizational, interpersonal skills and creative leadership in working with all levels of the organization, as well as patients and their families. 
  • Ability to manage multiple priorites, organize tasks, and maintain control of work flow.
  • Ability to lead and motivate individuals and groups toward the accomplishment of organizational goals.
  • Demonstrates a clear understanding of regulations applicable to patient care in the assigned areas. 
  • Demonstrates initiative, flexibility, integrity and diplomacy.
  • Possesses good analytical and problem solving skills.

Key Job Responsibilities

Leadership & Direction:

  • Directs and manages projects ensuring that each clinic meets/exceeds their financial targets, responsible for volume growth initiatives and performance metrics.
  • Formulates long-range plans for program/service development; sets goals and develops strategies for meeting those goals; anticipates possible problems and prepares contingent strategies.
  • Directs the clinical activities of each clinic and operational leader; monitors Associates performance and clarifies work expectations, assists with goal setting, and promotes cooperation among individuals and groups.  Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.


    Business Planning/Financial:

  • Prepares budgets and demonstrates fiscal accountability for department resources including human resources, equipment, supplies, and contracted services.  Ensures the department’s ability to achieve outcomes within allocated resources. 
  • Helps prepare and participate in practice, facility, operational reviews.


  • Ensures operational excellence and delivery of quality services in accordance with applicable policies, procedures, and professional standards.   Develops operating policies and procedures, quality assurance programs, customer service standards, and peer review. 
  • Maintains departmental compliance with legal, regulatory, and clinic standards.


    Relationship Management/Business Development:

  • Examines and studies trends and developments in the relevant field.  Participates in developing and implementing new programs, services, and procedures.
  • Promotes effective working relations and works effectively with other departments to facilitate achievement of goals and objectives.
  • Ensures a high level of customer service through regular communication and collaboration with administrators, Medical Directors, and physicians.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Nearest Major Market: Memphis

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