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Title:  Scheduler FT University Specialty Clinic 7:30 am 4:00 pm (0000018246) Job

Date:  May 23, 2023
Facility:  University (0201)


The Scheduler performs all routine clerical tasks and schedules all exams/procedures for all hospital-based services including:

•           Outpatient diagnostic and interventional procedures

•           Initial therapy evaluations

•           Surgical cases with the exception of same day cases

•           Initial request for clinic visits

•           Referrals and services for inpatients, ordered at discharge, to be provided post discharge

•           Scheduled admissions for future dates

Models appropriate behavior as exemplified in MLH Mission, Vision and Values.



Education/Formal Training

Work Experience




High school diploma or equivalent

Minimum of two years of work experience in a hospital or healthcare setting.





Prior administrative or scheduling experience








  • knowledge of general business operations, scheduling, insurance, and coding.
  • Ability to understand and prepare complex written materials such as letters of medical necessity, letters of insurance payment appeals, and patient records
  • Ability to type 35 words per minute
  • Basic understanding of medical terminology preferred.
  • Knowledge of basic computer operations acquired either through work experience or education, required.
  • Excellent verbal and written communication skills.
  • Ability to work without close supervision and to exercise independent judgment.
  • Ability to organize multiple tasks and projects and maintain control of own and others' work flow.
  • Ability to perform basic arithmetic calculations.

Key Job Responsibilities

  • As initial patient liaison, coordinates all patient care procedures via telephone communications and direct patient contact for hospital-based exams and procedures.
  • Reviews and maintains patient care information.
  • Completes patients' medical and/or insurance file from initial interview and distributes files as specified in departmental policies and procedures.
  • Performs other job functions as assigned or requested.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Nearest Major Market: Memphis

Job Segment: Patient Care, Clinic, Clerical, Scheduler, Healthcare, Administrative, Customer Service

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