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Radio Communications Dispatcher 2:30-11p M-F and 2:30-11p Every other Saturday and Sunday Job

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Date: Dec 23, 2021

Location: Memphis, TN, US

Company: Methodist Le Bonheur Healthcare

Summary

The Dispatcher is responsible for receiving and assigning dispatch requests from departments and supervisors. Responsible for safe transport of patients, dispatch services and appropriate documentation of services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Education/Experience/Licensure

 

Education/Formal Training

Work Experience

Credential/Licensure

REQUIRED:

High school graduate or equivalent required.

One (1) year experience in customer service industry.

N/A

PREFERRED:

N/A

Previous hospital experience.

N/A

SUBSTITUTIONS ALLOWED:

N/A

N/A

N/A

 

Knowledge/Skills/Abilities

  • Knowledge of medical and non-medical dispatching procedures, medical terminology, computers, and general hospital operations.
  • Excellent customer service skills.
  • Ability to operate standard word processing, spreadsheet and database applications.
  • Ability to operate standard office equipment.
  • Ability to understand radio communications and to communicate with a variety of individuals clearly and precisely.
  • Ability to understand and prepare written materials at a moderate level, such as transportation logs.
  • Ability to set priorities, coordinates multiple tasks, and maintains control of work flow.

Key Job Responsibilities

  • Receives all telephone calls and radio messages for patient transport and relays information received to appropriate parties.
  • Logs calls appropriately as they come in over the computer or by telephone.
  • Provides assistance as needed and checks equipment as needed for proper functioning.
  • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow associates to ensure a professional, responsible and courteous environment.
  • Performs other job functions as assigned or requested.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: heavy work - exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The Associate may be required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).


Nearest Major Market: Memphis

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