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Title:  Quality Improvement Project Manager I Job

Date:  Sep 17, 2022
Facility:  North (0203)


Under supervision, manages defined quality improvement projects, phase(s) of projects, or tasks as part of a chartered quality team. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. 



Education/Formal Training

Work Experience




Bachelor's degree in an applicable field such as Business Administration, Nursing or Allied Health area, Healthcare Administration, or Engineering.

Basic knowledge of concepts, practices, and procedures related to quality and process improvement functions gained from at least one (1) year work experience using quality methodologies.






Clear evidence of formal training or job application of quality improvement techniques; Six Sigma Green Belt, Lean training, or equivalent preferred.







  • Demonstrates basic understanding of quality tools and methodologies.
  • Ability to manage by influence in a consultative role.
  • Working knowledge of basic business software such as Excel, PowerPoint, Word, and statistical analysis software such as Minitab.
  • Strong facilitation skills.
  • High level of organization skills to manage projects, timetables and implementations.

Key Job Responsibilities

  • Under supervision, performs systematic evaluations of clinical processes, using the appropriate quality improvement methodology, to identify, recommend, and implement changes to improve patient care and process efficiencies.
  • With guidance, measures project performance using appropriate tools and techniques to monitor progress, identify and quantify variances, perform required corrective actions, and communicate to all stakeholders.
  • Functions as an effective team-builder and facilitator.  Builds mutual trust and encourages respect and cooperation among team members to facilitate project completion.  May require assistance with difficult team issues.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Nearest Major Market: Memphis

Job Segment: Lean Six Sigma, Six Sigma, Project Manager, Healthcare Administration, Patient Care, Management, Technology, Healthcare

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