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Manager/Human Resources - Physician Enterprise Job

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Date: Sep 8, 2021

Location: Memphis, TN, US

Company: Methodist Le Bonheur Healthcare


The Human Resources Manager manages the administration of HR organizational policies and procedures.  Provides a wide variety of both complex and routine consultative services to associates and leaders in assigned HR function. Maintains and enhances the organization’s Human Resources function by recommending, planning and implementing HR policies, program, and practices.  Applies comprehensive understanding of HR laws, rules, and regulations to complex situations. Models appropriate behavior as exemplified in MLH Mission, Vision and Values



Education/Formal Training

Work Experience




Bachelor’s degree in Human Resources, Business Administration, or related field.

At least 5 years’ professional-level experience in human resources





Healthcare industry/hospital experience

HR certification in one of the following:

  • SHRM (CP or SCP)
  • HRCI (PHR or SPHR)



A minimum of seven (7) years’ progressive experience in human resources with successful track record in employee relations and contribution to business objectives.




  • Meets competencies defined in the MLH HR Competency Model.
  • Broad understanding and wide application of HR technical principles, theory, and concepts. 
  • Has a reputation as responsible, reliable, and trustworthy; demonstrates a high level of confidentiality and discretion.
  • Ability to influence others without formal authority.
  • Exhibits passion for innovative HR solutions and a desire to achieve excellence.
  • Excellent organizational and consultative skills.
  • Excellent interpersonal communications skills to effectively communicate and interact with associates and all levels of management.
  • Proficient with software programs including Word, Excel, and Power Point.
  • Provides solutions to a wide range of difficult or more complex problems.
  • Applies disciplined thinking that is clear, rational, open-minded, and informed by evidence.
  • Takes responsibility for own actions; keeps commitments.

Key Job Responsibilities

  • Provides guidance and advises leaders and associates on HR related issues.  Interprets and explains standard operating procedures and policies.
  • Proposes new approaches, methods, or procedures to accomplish specific goals or reach outcomes.
  • Leads staff in developing and implementing HR plans and standards of practice to ensure achievement of strategic goals and initiatives.
  • Leads and/or supports processes and initiatives to plan and manage implementation of change.  Assesses readiness for change and anticipates challenges.
  • Establishes, builds, and sustains alliances and credibility to influence and support business unit strategies.
  • Persuades others to take action; communicates necessary actions and serves as a role model.
  • Understands and effectively manages a diverse multi-cultural and ethnic workforce.  Influential in outreach efforts for racial and ethnic minorities.
  • Critical Evaluation:  Identifies the central issue in complex situations through fact finding, analysis, and skillfull probing.  Analyzes potential solutions to develop and support alternative solutions and recommend a course of action.
  • Researches best practices/benchmarking; summarizes and disseminates the information and determines application to MLH.
  • Prepares reports, analyes and other written communication setting forth progress, adverse trends, recommendations or conclusions.  Develops and makes presentations to management.
  • Provides associate relations and compliance investigations; handles inquiries from associates and managers.
  • Keeps senior management informed of associate relations issues, developments, and events to ensure appropriate resources are included in resolution, and to ensure risks are fully assessed and mitigated.
  • Coaches and advises leaders on performance counseling and discipline procedures; consults on corrective actions, terminations, or other employment actions.
  • Consults with leaders on change management, learning and organizational development, performance management tools and processes, and advises on performance improvement and development plans.
  • Leads HR initiatives and/or team projects, both facility and system-wide, and follows through to completion.
  • Develops, leads, coordinates and facilitates events such as recognition events, service awards, community events, activity groups, etc.
  • Leads culture initiatives through training and effective demonstration of the Power of One concepts.  Coaches others to reinforce the MLH culture within the facility/unit and partners to drive an engaged workforce.
  • Proactively assesses organizational performance to recommend and drive action through a consultative “influence without authority” approach.
  • Stays well-informed ofdevelopments and trends in HR, including legislative and regulatory implications for HR.  Applies regulatory and compliance knowledge to protect the organization.
  • Maintains and develops a competent, productive, and quality conscious workforce by hiring, evaluating performance, counseling, training, and recommending personnel actions according to the MLH value system.  Serves as a mentor to promote professional  practice among members of the HR team.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Nearest Major Market: Memphis

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