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Lead Outreach Coordinator Job

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Date: Oct 24, 2021

Location: Memphis, TN, US

Company: Methodist Le Bonheur Healthcare


Responsible for coordinating, developing, and implementing program services and activities. Represents MLH’s mission to help provide access and excellent holistic care to all persons. Collects and analyzes data to identify community needs prior to planning, implementing, monitoring, and evaluating program services and activities. Coordinates the day-to-day operations of other Outreach Coordinators by assigning, monitoring and reviewing the progress and accuracy of work, and directing efforts and providing guidance on more complex issues. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.



Education/Formal Training

Work Experience



Bachelor’s degree required. Program specific requirements for degree field.

Must have at least four (4) years of outreach experience

Certifications and/or licensure as required upon employment.


Master’s degree in health related field

One to three years of community development or healthcare experience








  • Strong written and verbal communication skills.

  • Proficient in the Microsoft Office program or programs as indicated in the specific function within the department.

  • Knowledge of connection between theology, health and wellness.

  • Knowledge of church staffs, programs and resources in the regional area.

  • Specialized knowledge (such as culture, language, general medical condition, geographic area, or congregation) of the targeted community or group is preferred when appropriate.

  • Identify and gain information on locations for shootings and violence that have been identified as high-risk areas based on information learned during hospital visits and distribute information on the program.

  • Provide continued support through a patient’s physical recovery from violent injuries.

  • Coordinate follow-up as the patient recovers. The Outreach Coordinator-Lead will work closely with the medical team to ensure that as the individual transitions out of medical care they have as much support possible to promote a healthy and safe lifestyle.

  • Provide intensive case management to individuals identified as high risk for continue involvement in violence.

  • Develop a working knowledge of community resources and agencies and their function. Aid and provide support to the mentees and their families most effectively.

  • Serve as link and support for individuals to enhance their assistance and use of opportunities and programs in the community (job programs, GED, drug treatment, and mentoring).

  • Develop relationships with key hospital staff to identify issues.

  • Develop relationships with key leaders in the community.

  • Distribute educational materials to targeted audience.

  • Attend community responses as needed.

  • Other duties as required. 

Key Job Responsibilities

  • Coordinates the day-to-day operations of Outreach Coordinators.

  • Provides direction, training and support for the specific assigned community program using approved program methods and content.

  • Proactively coordinates program activities to meet the needs of identified clients with attention to detail.

  • With minimum supervision, implements program activities to meet the needs of identified clients.

  • Assists with evaluating effectiveness of program activities.

  • Demonstrates effective planning, time management, creativity, self-development, and professional competency.

  • Performs other job functions as assigned.

  • Travel to different building sites and in-home visits.

  • Able to attend local, state and national conferences.

  • Work a flexible schedule, including evenings and weekends.

  • Adhere to goals, procedures, methods and intervention as written within the grant and program procedures.

  • Respond to the hospital in the aftermath of a child entering with a gunshot wound or stabbing.

  • Connect with children in the hospital with a gunshot wound or stabbing and their family/friends using the intervention of Psychological First Aid as a means to connect with individuals to triage the situation, gather information to determine risk of retaliation, provide practical assistance and link to needed services.

  • Interview shooting victims and others to explore causes of shootings/killings and use this knowledge to assist in mediating situations and preventing retaliation between individuals and groups.

  • Work to intervene in circumstances in which violence is likely, including possible retaliation. Coordinate with Street-Based Violence Intervention Team in developing an intervention.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
  • Work is often performed during evenings and weekends.

Nearest Major Market: Memphis

Job Segment: Medical, Healthcare