Financial Counselor - University Radiology Dept - FT/Days 7:00am-3:30pm- FT/Days Job

Summary

Discusses and resolves financial matters with patients/guarantors who are uninsured, underinsured, and/or owe outstanding amounts to SPG.  Makes payment arrangements, administers the SPG Charity Care Program, and collects monies due from patients/guarantors.  Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Education/Experience/Licensure

Knowledge/Skills/Abilities

• Excellent communication and diplomacy skills.
• Knowledge of practice management systems and basic computer skills.
• Detail oriented, analytical thinking, excellent prioritization, and organizational skills.  

Key Job Responsibilities

• Discusses and resolves financial matters with patients and guarantors who are uninsured, underinsured, and/or owe outstanding amounts to SPG.
• Makes payment arrangements and administers the SPG Charity Care Program, using special expertise in insurance eligibility and coverage verification.
• Supports Manager in other various collection functions.
• Performs other job functions as requested.

Physical Requirements

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.

• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.