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Director, Facilities II (System) - University - FT/Days Job

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Date: Jun 17, 2022

Location: Memphis, TN, US

Company: Methodist Le Bonheur Healthcare


The Director, Facilities II (System) provides on-site leadership to a team that continuously maintains large assigned facilities (University, LeBonheur, Germantown) in an efficient, safe, comfortable, and visually pleasing condition. This position holds primary responsibility for assuring that the quality of all Facility Services provided to the assigned facility are delivered in the highest quality manner possible. The Director, Facilities II is also responsible for all regulatory and accreditation compliance requirements related to the buildings, systems, and various codes. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.



Education/Formal Training

Work Experience





Bachelor’s degree in Business Administration, Engineering, Business Management or equivalent experience.


Five (5) years of experience in healthcare facilities management.





Ten (10) years of experience in healthcare facilities management.

Certified Healthcare Facility Manager (CHFM) certification.



Nine (9) years of experience may be substituted in lieu of Bachelor’s degree.



Other nationally recognized certification related to Facilities Management acceptable as an alternative to the CHFM.


  • Extensive knowledge of hospital mechanical, electrical, and plumbing systems.
  • Extensive knowledge and experience in the areas of regulatory agency codes, standards, and general requirements for installation, operation, maintenance of equipment as promulgated with such agencies as JCAHO, NFPA, OSHA, AAMI, ASHE, FDA, and DHEW.
  • Demonstrated knowledge of construction codes, health and safety regulations, financial and management practices, purchasing, supervision and motivation of personnel, and state and local regulations regarding the maintenance of buildings and equipment.
  • Demonstrated proficiency using Microsoft Office applications.
  • Knowledge and understanding of basic financial reports and the ability to perform financial analysis.
  • Excellent business and organizational skills.
  • Excellent written and oral communication skills.
  • Ability to communicate effectively utilizing interpersonal skills to maintain effective relationships with other department staff and the public.
  • Ability to effectively lead a team of Supervisors, Managers and Technical Staff.
  • Project management skills including: coordination, communication, prioritization, troubleshooting, adherence to budget and completions goals, and recruitment resources.
  • Travel - 5% (some overnight required).

Key Job Responsibilities

Facilities Management Support:

  • Leads a group of managers, supervisors and skilled technicians, and outside contractors, in the maintenance and repair of systems typically found in a hospital facility, including HVAC, refrigeration, electrical and electronic, and plumbing; in a manner that assures a high degree of reliability and safety.
  • Maintains the professional public image and aesthetically pleasing appearance of the building(s) themselves.
  • Coordinates maintenance and project work with department heads and medical personnel as required.
  • Oversees grounds maintenance, including lawn, parking lot, driveways, sidewalks, signage, lighting etc. with special attention given to the front and emergency entrances / canopy areas.
  • Develops and executes snow removal plans as needed.
  • Leads and oversees small construction and renovation projects and solicits /reviews bids for any subcontract work needed.
  • Maintains the safe operation of the facility during projects of any size.
  • Enforces safety and quality standards for the department.
  • Maintains the professional appearance of all department spaces, regardless of their public exposure. 

    Financial Management:

  • Prepares annual expense budget, capital request budget, and human resource utilization plan for the department.
  • Oversees service contracts and periodically evaluates the financial impact of bringing service in-house through training, tools, personnel additions or changes.
  • Manages the appropriate use of inventory management and purchasing tools.
  • Oversees use of purchasing tools and compliance with company purchasing policies and procedures.
  • Manages the purchase of supplies, replacement parts, etc. in a productive and compliant manner. 


  • Implements and/or maintains MLH standard policies and procedures for accreditation and regulatory compliance. 
  • Ultimately responsible for the completion of all compliance-related PM, inspections, tests, and recordkeeping. 
  • Joins and participates in safety and other relevant committees.
  • Follows policies and procedures of MLH regulatory and compliance support group.
  • Assures that the Statement of Conditions are prepared and submitted timely.


  • Hires, develops, and retains, a competent, productive, and quality conscious workforce.
  • Manages the purchase of supplies, replacement parts, etc. in a productive and compliant manner. 
  • Maintains records of completed planned and corrective maintenance tasks completed for the purposes of compliance and risk management.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: heavy work - exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The Associate may be required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).

Nearest Major Market: Memphis

Job Segment: Facilities, Compliance, Law, Labor, HVAC, Operations, Legal