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Title:  Client Care Coordinator | FT DAYS | Sutherland - Wolf River Location Job

Date:  Oct 2, 2022
Facility:  Specialty Physicians Group (7300)


Responsible for the coordination of scheduling and assigning patients referred to cardiology for the appropriate diagnosis testing and follow up to maximize patient care and financial outcomes. Ensures patients receive a clinical assessment within designated hours of hospital discharge or referral from outpatient facilities. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.



Education/Formal Training

Work Experience





High school graduate or equivalent.


At least one (1) year of experience in a healthcare, home care or medical office environment.





Scheduling experience preferred.








  • Knowledge of medical terminology preferred.
  • Demonstrated organizational skills with ability to set priorities and meet deadlines.
  • Demonstrates excellent customer service skills.
  • High attention to detail and ability to think through routine to moderately complex situations.
  • Proficient in the use of computer and various computer programs such as Microsoft Word, Excel, and Cerner.
  • Proficient in use of basic office equipment; multi-line phones; and data entry.
  • Ability to understand and prepare moderately complex written materials.
  • Ability to communicate verbally and in writing with others.
  • Ability to organize multiple tasks and projects and maintain control of workflow.
  • Ability to evaluate problematic situations and be able to adapt and respond to in order to resolve the situation/issue. 
  • Ability to maintain composure under stress situations.

Key Job Responsibilities

  • Responsible for scheduling, monitoring, and follow-up of all patient care, initial start of care and ongoing follow-up visits.
  • Maintains accurate reports, data and files according to established procedures.
  • Performs other job functions as assigned or requested.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Nearest Major Market: Memphis

Job Segment: Patient Care, Data Entry, Home Care, Healthcare, Administrative

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